{"id":155,"date":"2025-11-19T14:16:52","date_gmt":"2025-11-19T14:16:52","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/jade\/?page_id=155"},"modified":"2025-11-19T14:24:50","modified_gmt":"2025-11-19T14:24:50","slug":"cgv","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/jade\/cgv\/","title":{"rendered":"CGV de TOUSENNORVEGE.FR"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83c\uddeb\ud83c\uddf7 Article 1 : Informations L\u00e9gales et Champ d&rsquo;Application<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1.1. Identification de l&rsquo;Op\u00e9rateur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La soci\u00e9t\u00e9&nbsp;<strong>TOUSENNORVEGE.FR<\/strong>&nbsp;est une Agence de Voyages, sp\u00e9cialis\u00e9e dans les destinations en Norv\u00e8ge (circuits, s\u00e9jours, croisi\u00e8res, activit\u00e9s).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9nomination Sociale :<\/strong>&nbsp;SAS NORVEGE VOYAGES<\/li>\n\n\n\n<li><strong>Si\u00e8ge Social :<\/strong>&nbsp;12, rue Malbosc, 34000 Montpellier, France<\/li>\n\n\n\n<li><strong>Forme Juridique :<\/strong>&nbsp;Soci\u00e9t\u00e9 par Actions Simplifi\u00e9e (SAS)<\/li>\n\n\n\n<li><strong>Capital Social :<\/strong>&nbsp;100 000 \u20ac<\/li>\n\n\n\n<li><strong>Immatriculation RCS :<\/strong>&nbsp;Montpellier B 987 654 321<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">1.2. Garantie Professionnelle<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 la r\u00e9glementation fran\u00e7aise, la SAS NORVEGE VOYAGES, op\u00e9rant sous la marque&nbsp;<strong>TOUSENNORVEGE.FR<\/strong>, dispose des garanties obligatoires :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Immatriculation Atout France :<\/strong>&nbsp;IM034180005 (Obligatoire pour l&rsquo;exercice des activit\u00e9s de voyages).<\/li>\n\n\n\n<li><strong>Garantie Financi\u00e8re :<\/strong>&nbsp;APST (Association Professionnelle de Solidarit\u00e9 du Tourisme), garantissant les fonds d\u00e9pos\u00e9s par les clients.<\/li>\n\n\n\n<li><strong>Assurance Responsabilit\u00e9 Civile Professionnelle (RCP) :<\/strong>&nbsp;MAIF, souscrite aupr\u00e8s du Cabinet [Nom Fictif], pour couvrir les dommages corporels, mat\u00e9riels et immat\u00e9riels caus\u00e9s aux clients.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb0 Article 2 : Prix, R\u00e9servation et Modalit\u00e9s de Paiement<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Confirmation et Acompte<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toute r\u00e9servation est consid\u00e9r\u00e9e comme ferme apr\u00e8s l&rsquo;acceptation du devis par le Client et le versement d&rsquo;un acompte :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Montant de l&rsquo;acompte :<\/strong>&nbsp;<strong>30% du prix total<\/strong>&nbsp;du voyage (incluant les prestations terrestres et a\u00e9riennes).<\/li>\n\n\n\n<li><strong>D\u00e9lai :<\/strong>&nbsp;L&rsquo;acompte doit \u00eatre vers\u00e9 dans les&nbsp;<strong>7 jours<\/strong>&nbsp;suivant l&rsquo;\u00e9mission du contrat de voyage.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. R\u00e8glement du Solde<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le solde du prix du voyage doit \u00eatre r\u00e9gl\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9lai :<\/strong>&nbsp;Au plus tard&nbsp;<strong>45 jours avant la date de d\u00e9part<\/strong>&nbsp;pr\u00e9vue.<\/li>\n\n\n\n<li><strong>Cons\u00e9quence :<\/strong>&nbsp;En l&rsquo;absence de r\u00e8glement du solde dans les d\u00e9lais impartis, TOUSENNORVEGE.FR se r\u00e9serve le droit d&rsquo;annuler la r\u00e9servation, l&rsquo;acompte restant acquis \u00e0 l&rsquo;agence au titre de frais d&rsquo;annulation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u2708\ufe0f Article 3 : Modification et Annulation du Fait du Client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toute annulation doit \u00eatre notifi\u00e9e par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. La date de r\u00e9ception du courrier fait foi pour l&rsquo;application des bar\u00e8mes de frais d&rsquo;annulation ci-dessous :<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>D\u00e9lai d&rsquo;annulation avant le d\u00e9part<\/td><td>Frais d&rsquo;annulation (en pourcentage du montant total du voyage)<\/td><\/tr><\/thead><tbody><tr><td>Plus de 60 jours<\/td><td>10% du prix total du voyage (frais de dossier non remboursables)<\/td><\/tr><tr><td>De 60 \u00e0 46 jours<\/td><td>30% du prix total du voyage (correspondant \u00e0 l&rsquo;acompte)<\/td><\/tr><tr><td>De 45 \u00e0 31 jours<\/td><td>50% du prix total du voyage<\/td><\/tr><tr><td>De 30 \u00e0 15 jours<\/td><td>75% du prix total du voyage<\/td><\/tr><tr><td>Moins de 15 jours ou Non-Pr\u00e9sentation (No Show)<\/td><td>100% du prix total du voyage<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Exporter vers Sheets<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note Importante :<\/strong>&nbsp;Les assurances voyage (annulation, rapatriement) souscrites par le Client ne sont pas remboursables. TOUSENNORVEGE.FR recommande vivement la souscription d&rsquo;une assurance voyage adapt\u00e9e.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">\u26a0\ufe0f Article 4 : Modification ou Annulation du Fait de l&rsquo;Agence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TOUSENNORVEGE.FR peut \u00eatre amen\u00e9 \u00e0 modifier le voyage avant le d\u00e9part ou \u00e0 l&rsquo;annuler :<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Modification d&rsquo;un \u00e9l\u00e9ment essentiel :<\/strong>&nbsp;Si l&rsquo;agence est contrainte de modifier significativement une partie essentielle du voyage (ex: changement d&rsquo;h\u00f4tel de cat\u00e9gorie inf\u00e9rieure, changement majeur d&rsquo;itin\u00e9raire), le Client a la possibilit\u00e9 d&rsquo;accepter la modification ou de demander la r\u00e9solution du contrat et le remboursement int\u00e9gral des sommes vers\u00e9es.<\/li>\n\n\n\n<li><strong>Force Majeure ou S\u00e9curit\u00e9 :<\/strong>&nbsp;L&rsquo;agence peut annuler le voyage si des circonstances exceptionnelles et in\u00e9vitables (conditions m\u00e9t\u00e9orologiques extr\u00eames en Arctique, \u00e9v\u00e9nements politiques graves, etc.) emp\u00eachent l&rsquo;ex\u00e9cution du contrat en toute s\u00e9curit\u00e9. Dans ce cas, le Client a droit au remboursement int\u00e9gral des sommes vers\u00e9es.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\ud83c\uddeb\ud83c\uddf7 Article 1 : Informations L\u00e9gales et Champ d&rsquo;Application 1.1. Identification de l&rsquo;Op\u00e9rateur La soci\u00e9t\u00e9&nbsp;TOUSENNORVEGE.FR&nbsp;est une Agence de Voyages, sp\u00e9cialis\u00e9e [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-155","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CGV de TOUSENNORVEGE.FR - La Ferme des Saveurs - JADE<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV de TOUSENNORVEGE.FR - La Ferme des Saveurs - JADE\" \/>\n<meta property=\"og:description\" content=\"\ud83c\uddeb\ud83c\uddf7 Article 1 : Informations L\u00e9gales et Champ d&rsquo;Application 1.1. 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