{"id":111,"date":"2025-11-19T13:34:02","date_gmt":"2025-11-19T13:34:02","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/?page_id=111"},"modified":"2025-11-19T13:34:02","modified_gmt":"2025-11-19T13:34:02","slug":"cgv-2","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/cgv-2\/","title":{"rendered":"CGV"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">TOUSENNORVEGE.FR<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>(Application des articles L. 211-1 et suivants du Code du Tourisme)<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 1 &#8211; Objet et champ d&rsquo;application<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre l&rsquo;agence de voyages <strong>TOUSENNORVEGE.FR<\/strong> (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0l&rsquo;Agence\u00a0\u00bb) et son client (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab\u00a0le Client\u00a0\u00bb) dans le cadre de la vente de voyages \u00e0 forfait, de prestations de voyage ou de services de voyage li\u00e9s concernant la destination Norv\u00e8ge. La validation d&rsquo;une r\u00e9servation ou d&rsquo;une commande par le Client implique l&rsquo;acceptation sans r\u00e9serve des pr\u00e9sentes CGV.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9nomination Sociale :<\/strong> TOUSENNORVEGE.FR<\/li>\n\n\n\n<li><strong>Si\u00e8ge Social :<\/strong> [Num\u00e9ro] Rue Malbosc, 34000 Montpellier, France<\/li>\n\n\n\n<li><strong>Immatriculation :<\/strong> [\u00c0 titre d&rsquo;exemple : Immatriculation Atout France n\u00b0 IM034XXXXXX]<\/li>\n\n\n\n<li><strong>Garantie Financi\u00e8re :<\/strong> [\u00c0 titre d&rsquo;exemple : APST \u2013 15 avenue Carnot, 75017 Paris]<\/li>\n\n\n\n<li><strong>Assurance Responsabilit\u00e9 Civile Professionnelle :<\/strong> [Nom de l&rsquo;assureur et n\u00b0 de police]<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Article 2 &#8211; R\u00e9servation et Paiement<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">2.1. Inscription<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Toute inscription doit \u00eatre accompagn\u00e9e du versement :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D&rsquo;un acompte de <strong>30%<\/strong> du montant total du voyage, sauf indication contraire sp\u00e9cifique \u00e0 l&rsquo;offre.<\/li>\n\n\n\n<li>De la totalit\u00e9 du prix si l&rsquo;inscription intervient moins de <strong>30 jours<\/strong> avant la date de d\u00e9part.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2.2. Solde<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Le solde du prix du voyage doit \u00eatre r\u00e9gl\u00e9 au plus tard <strong>30 jours<\/strong> avant la date de d\u00e9part. En l&rsquo;absence de paiement int\u00e9gral dans les d\u00e9lais fix\u00e9s, l&rsquo;Agence se r\u00e9serve le droit d&rsquo;annuler le voyage sans remboursement de l&rsquo;acompte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 3 &#8211; Prix<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les prix sont exprim\u00e9s en Euros (\u20ac). Conform\u00e9ment \u00e0 l&rsquo;article L. 211-12 du Code du Tourisme, l&rsquo;Agence peut modifier le prix du voyage jusqu&rsquo;\u00e0 <strong>20 jours<\/strong> avant le d\u00e9part en cas d&rsquo;augmentation :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Du co\u00fbt du transport (carburant, taxes a\u00e9riennes, etc.)<\/li>\n\n\n\n<li>Des redevances et taxes relatives aux services inclus<\/li>\n\n\n\n<li>Des taux de change appliqu\u00e9s au voyage<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Article 4 &#8211; Modification et Annulation par le Client<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toute demande d&rsquo;annulation ou de modification doit \u00eatre adress\u00e9e \u00e0 l&rsquo;Agence par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4.1. Frais d&rsquo;annulation<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Des frais d&rsquo;annulation sont retenus selon le bar\u00e8me suivant (sauf conditions sp\u00e9cifiques sur l&rsquo;offre) :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Plus de 60 jours<\/strong> avant le d\u00e9part : 10% du prix total du voyage (min. 100\u20ac\/dossier).<\/li>\n\n\n\n<li><strong>De 60 \u00e0 31 jours<\/strong> avant le d\u00e9part : Montant de l&rsquo;acompte vers\u00e9 (30% du prix).<\/li>\n\n\n\n<li><strong>De 30 \u00e0 15 jours<\/strong> avant le d\u00e9part : 50% du prix total du voyage.<\/li>\n\n\n\n<li><strong>De 14 \u00e0 7 jours<\/strong> avant le d\u00e9part : 75% du prix total du voyage.<\/li>\n\n\n\n<li><strong>Moins de 7 jours<\/strong> avant le d\u00e9part et non-pr\u00e9sentation : 100% du prix total du voyage.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Article 5 &#8211; Modification et Annulation par l&rsquo;Agence<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si l&rsquo;Agence modifie un \u00e9l\u00e9ment essentiel ou annule le voyage avant le d\u00e9part, elle en informera le Client. Le Client aura le choix entre accepter la modification ou r\u00e9silier le contrat avec remboursement imm\u00e9diat des sommes vers\u00e9es. L&rsquo;Agence n&rsquo;est pas tenue de verser d&rsquo;indemnit\u00e9 en cas de circonstances exceptionnelles et in\u00e9vitables.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 6 &#8211; Assurance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L&rsquo;Agence recommande fortement la souscription d&rsquo;un contrat d&rsquo;assurance annulation et assistance couvrant les risques li\u00e9s au voyage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 7 &#8211; Information du Voyageur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il incombe au Client de v\u00e9rifier et de respecter les formalit\u00e9s de police, de douane et de sant\u00e9 (passeport, visas, etc.) requises pour la Norv\u00e8ge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 8 &#8211; Responsabilit\u00e9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L&rsquo;Agence est responsable de la bonne ex\u00e9cution des services pr\u00e9vus au contrat, sauf d\u00e9faillance imputable au Client, \u00e0 un tiers \u00e9tranger \u00e0 la fourniture des services ou \u00e0 des circonstances exceptionnelles et in\u00e9vitables.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 9 &#8211; Donn\u00e9es Personnelles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es du Client sont trait\u00e9es conform\u00e9ment au RGPD. Voir la Politique de Confidentialit\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 10 &#8211; Litiges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toute r\u00e9clamation doit \u00eatre adress\u00e9e dans un d\u00e9lai de <strong>30 jours<\/strong> apr\u00e8s le retour. Le Client peut recourir \u00e0 la m\u00e9diation du Tourisme et du Voyage en cas de d\u00e9saccord persistant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>TOUSENNORVEGE.FR (Application des articles L. 211-1 et suivants du Code du Tourisme) Article 1 &#8211; Objet et champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre l&rsquo;agence de voyages TOUSENNORVEGE.FR (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0l&rsquo;Agence\u00a0\u00bb) et son client (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab\u00a0le Client\u00a0\u00bb) dans le cadre de la vente de voyages \u00e0 forfait, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-111","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"lola chezzi","author_link":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/author\/chezzii\/"},"uagb_comment_info":0,"uagb_excerpt":"TOUSENNORVEGE.FR (Application des articles L. 211-1 et suivants du Code du Tourisme) Article 1 &#8211; Objet et champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre l&rsquo;agence de voyages TOUSENNORVEGE.FR (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0l&rsquo;Agence\u00a0\u00bb) et son client (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab\u00a0le Client\u00a0\u00bb) dans le cadre de la vente de voyages \u00e0 forfait,\u2026","_links":{"self":[{"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/pages\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/comments?post=111"}],"version-history":[{"count":1,"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/pages\/111\/revisions"}],"predecessor-version":[{"id":112,"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/pages\/111\/revisions\/112"}],"wp:attachment":[{"href":"https:\/\/ndrc-montpellier.fr\/wp27\/lola\/wp-json\/wp\/v2\/media?parent=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}