{"id":74,"date":"2025-11-19T13:30:59","date_gmt":"2025-11-19T13:30:59","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/manar\/?page_id=74"},"modified":"2025-11-19T13:30:59","modified_gmt":"2025-11-19T13:30:59","slug":"page-4-politique-de-confidentialite-et-protection-des-donnees-personnelles-rgpd","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/manar\/page-4-politique-de-confidentialite-et-protection-des-donnees-personnelles-rgpd\/","title":{"rendered":"Page 4 : Politique de Confidentialit\u00e9 et Protection des Donn\u00e9es Personnelles (RGPD)"},"content":{"rendered":"\n

La pr\u00e9sente Politique de Confidentialit\u00e9 a pour objet d’informer l’Utilisateur sur la mani\u00e8re dont TOUSENNORVEGE.FR, en tant que responsable du traitement, collecte et utilise ses donn\u00e9es personnelles.<\/p>\n\n\n\n

1. Le Responsable du Traitement<\/h3>\n\n\n\n

Le responsable du traitement des donn\u00e9es personnelles collect\u00e9es est TOUSENNORVEGE.FR<\/strong>, dont les coordonn\u00e9es sont mentionn\u00e9es dans la section Mentions L\u00e9gales ci-dessus.<\/p>\n\n\n\n

2. Donn\u00e9es Collect\u00e9es et Finalit\u00e9s<\/h3>\n\n\n\n
Type de Donn\u00e9e Personnelle Collect\u00e9e<\/strong><\/td>Source et Mode de Collecte<\/strong><\/td>Finalit\u00e9 du Traitement<\/strong><\/td>Base L\u00e9gale (RGPD)<\/strong><\/td><\/tr><\/thead>
Identit\u00e9<\/strong> (Nom, Pr\u00e9nom, Email, T\u00e9l\u00e9phone)<\/td>Formulaires de contact et de devis<\/td>Traitement des demandes d’information et \u00e9laboration des devis de voyage.<\/td>Ex\u00e9cution de mesures pr\u00e9contractuelles.<\/td><\/tr>
Informations de voyage<\/strong> (Dates, destination, nombre de voyageurs, pr\u00e9f\u00e9rences)<\/td>Formulaires de devis et \u00e9changes par mail<\/td>Ex\u00e9cution et gestion du contrat de voyage (r\u00e9servation des prestations).<\/td>Ex\u00e9cution du contrat de vente.<\/td><\/tr>
Donn\u00e9es de Navigation<\/strong> (IP, pages visit\u00e9es, temps pass\u00e9)<\/td>Cookies et Outils d’Analyse (Ex: Google Analytics)<\/td>Am\u00e9lioration de l’exp\u00e9rience utilisateur et statistiques de fr\u00e9quentation du site.<\/td>Int\u00e9r\u00eat l\u00e9gitime de l’entreprise.<\/td><\/tr>
Email (pour Newsletter)<\/strong><\/td>Champ d’inscription \u00e0 la newsletter<\/td>Envoi d’informations commerciales et promotionnelles sur la Norv\u00e8ge.<\/td>Consentement de l’Utilisateur.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

3. Destinataires des Donn\u00e9es<\/h3>\n\n\n\n

Les donn\u00e9es collect\u00e9es sont destin\u00e9es aux \u00e9quipes internes de TOUSENNORVEGE.FR.<\/p>\n\n\n\n

Elles peuvent \u00eatre transmises \u00e0 nos partenaires et prestataires externes<\/strong> (h\u00f4teliers, compagnies a\u00e9riennes, loueurs de v\u00e9hicules en Norv\u00e8ge) exclusivement pour l’ex\u00e9cution des prestations de voyage demand\u00e9es par le client.<\/strong><\/p>\n\n\n\n

4. Dur\u00e9e de Conservation des Donn\u00e9es<\/h3>\n\n\n\n
    \n
  • Donn\u00e9es de prospection (demandes de devis non concr\u00e9tis\u00e9es) :<\/strong> 3 ans apr\u00e8s le dernier contact \u00e9manant du prospect.<\/li>\n\n\n\n
  • Donn\u00e9es contractuelles (clients) :<\/strong> Toute la dur\u00e9e de la relation commerciale augment\u00e9e de la dur\u00e9e l\u00e9gale de prescription (g\u00e9n\u00e9ralement 5 ans apr\u00e8s la fin du contrat).<\/li>\n\n\n\n
  • Cookies :<\/strong> 13 mois maximum apr\u00e8s leur premier d\u00e9p\u00f4t dans l’\u00e9quipement de l’utilisateur.<\/li>\n<\/ul>\n\n\n\n

    5. S\u00e9curit\u00e9 des Donn\u00e9es<\/h3>\n\n\n\n

    TOUSENNORVEGE.FR met en \u0153uvre des mesures de s\u00e9curit\u00e9 techniques et organisationnelles appropri\u00e9es pour garantir un niveau de s\u00e9curit\u00e9 adapt\u00e9 au risque, afin de prot\u00e9ger les donn\u00e9es personnelles contre l’alt\u00e9ration, la destruction et l’acc\u00e8s non autoris\u00e9.<\/p>\n\n\n\n

    6. Les Droits de l’Utilisateur<\/h3>\n\n\n\n

    Conform\u00e9ment au RGPD, tout Utilisateur dispose des droits suivants concernant ses donn\u00e9es :<\/p>\n\n\n\n

      \n
    • Droit d’acc\u00e8s et de rectification :<\/strong> Demander l’acc\u00e8s \u00e0 ses donn\u00e9es et leur correction.<\/li>\n\n\n\n
    • Droit \u00e0 l’effacement (\u00ab\u00a0droit \u00e0 l’oubli\u00a0\u00bb) :<\/strong> Demander la suppression de ses donn\u00e9es.<\/li>\n\n\n\n
    • Droit de limitation du traitement :<\/strong> Demander de ne traiter que certaines de ses donn\u00e9es.<\/li>\n\n\n\n
    • Droit d’opposition :<\/strong> S’opposer au traitement de ses donn\u00e9es \u00e0 des fins de prospection, par exemple.<\/li>\n\n\n\n
    • Droit \u00e0 la portabilit\u00e9 :<\/strong> Recevoir les donn\u00e9es fournies dans un format structur\u00e9 et lisible par machine.<\/li>\n<\/ul>\n\n\n\n

      Ces droits peuvent \u00eatre exerc\u00e9s en contactant le D\u00e9l\u00e9gu\u00e9 \u00e0 la Protection des Donn\u00e9es (DPO) de TOUSENNORVEGE.FR par email \u00e0 dpo@tousennorvege.fr<\/strong> ou par courrier postal.<\/p>\n\n\n\n

      7. Droit de Plainte<\/h3>\n\n\n\n

      Si l’Utilisateur estime que ses droits ne sont pas respect\u00e9s, il dispose de la facult\u00e9 d’introduire une r\u00e9clamation aupr\u00e8s de l’autorit\u00e9 de contr\u00f4le comp\u00e9tente, la CNIL<\/strong> (Commission Nationale de l’Informatique et des Libert\u00e9s) en France.<\/p>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      La pr\u00e9sente Politique de Confidentialit\u00e9 a pour objet d’informer l’Utilisateur sur la mani\u00e8re dont TOUSENNORVEGE.FR, en tant que responsable du […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-74","page","type-page","status-publish","hentry"],"yoast_head":"\nPage 4 : Politique de Confidentialit\u00e9 et Protection des Donn\u00e9es Personnelles (RGPD) - 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