{"id":99,"date":"2025-11-19T13:17:24","date_gmt":"2025-11-19T13:17:24","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/nada\/?page_id=99"},"modified":"2025-11-19T13:17:24","modified_gmt":"2025-11-19T13:17:24","slug":"cgv","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/nada\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"\n

Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h1>\n\n\n\n

tousennorvege.fr<\/strong> – L’Expertise du Voyage en Norv\u00e8ge<\/h2>\n\n\n\n

Article 1 – Objet et Champ d’Application<\/strong><\/h3>\n\n\n\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre la soci\u00e9t\u00e9 Tous en Norv\u00e8ge<\/strong> (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0l’Agence\u00a0\u00bb), agence de voyages sp\u00e9cialis\u00e9e dans les s\u00e9jours et circuits en Norv\u00e8ge, immatricul\u00e9e au Registre des Op\u00e9rateurs de Voyages et de S\u00e9jours sous le num\u00e9ro [Num\u00e9ro fictif d’Immatriculation ATOUT FRANCE], et le client (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab\u00a0le Client\u00a0\u00bb) pour toute r\u00e9servation ou achat de prestations de voyage.<\/p>\n\n\n\n

Les CGV sont conformes aux dispositions du Code du Tourisme (notamment les articles L.211-1 et suivants et R.211-3 et suivants) et aux directives europ\u00e9ennes applicables. Le fait de r\u00e9server un voyage implique l’adh\u00e9sion enti\u00e8re et sans r\u00e9serve du Client aux pr\u00e9sentes CGV.<\/p>\n\n\n\n

Article 2 – Informations L\u00e9gales de l’Agence<\/strong><\/h3>\n\n\n\n
    \n
  • D\u00e9nomination Sociale :<\/strong>\u00a0Tous en Norv\u00e8ge<\/li>\n\n\n\n
  • Si\u00e8ge Social :<\/strong>\u00a0[Num\u00e9ro et nom de la rue] Rue Malbosc, 34000 Montpellier, France<\/li>\n\n\n\n
  • T\u00e9l\u00e9phone :<\/strong>\u00a0[Num\u00e9ro de t\u00e9l\u00e9phone fictif]<\/li>\n\n\n\n
  • Email :<\/strong>\u00a0contact@tousennorvege.fr<\/li>\n\n\n\n
  • Immatriculation ATOUT FRANCE :<\/strong>\u00a0[Num\u00e9ro fictif]<\/li>\n\n\n\n
  • Garantie Financi\u00e8re :<\/strong>\u00a0[Nom de l’Organisme de Garantie fictif] (Adresse : [Adresse fictive])<\/li>\n\n\n\n
  • Assurance Responsabilit\u00e9 Civile Professionnelle :<\/strong>\u00a0[Nom de l’Assureur fictif] (Police n\u00b0 [Num\u00e9ro fictif])<\/li>\n<\/ul>\n\n\n\n

    Article 3 – R\u00e9servation et Confirmation<\/strong><\/h3>\n\n\n\n
      \n
    1. Demande de R\u00e9servation :<\/strong>\u00a0La demande de r\u00e9servation peut \u00eatre effectu\u00e9e en ligne, par t\u00e9l\u00e9phone ou \u00e0 l’agence.<\/li>\n\n\n\n
    2. Validit\u00e9 :<\/strong>\u00a0La r\u00e9servation n’est consid\u00e9r\u00e9e comme ferme et d\u00e9finitive qu’apr\u00e8s la signature du contrat de voyage ou du bon de commande par le Client et la r\u00e9ception du paiement de l’acompte pr\u00e9vu \u00e0 l’article 4.<\/li>\n\n\n\n
    3. D\u00e9lai de R\u00e9tractation :<\/strong>\u00a0Conform\u00e9ment \u00e0 l’article L. 221-28, 12\u00b0 du Code de la consommation, le droit de r\u00e9tractation ne s’applique pas aux contrats portant sur des prestations de services d’h\u00e9bergement, de transport, de restauration, de loisirs qui doivent \u00eatre fournis \u00e0 une date ou \u00e0 une p\u00e9riode d\u00e9termin\u00e9e.<\/li>\n<\/ol>\n\n\n\n

      Article 4 – Conditions de Prix et de Paiement<\/strong><\/h3>\n\n\n\n
        \n
      1. Prix :<\/strong>\u00a0Les prix sont exprim\u00e9s en Euros (\u20ac) et sont toutes taxes comprises (TTC). Ils incluent les prestations mentionn\u00e9es sp\u00e9cifiquement dans le descriptif du voyage.<\/li>\n\n\n\n
      2. Acompte :<\/strong>\u00a0Sauf indication contraire, un acompte de\u00a030%<\/strong>\u00a0du montant total du voyage est exig\u00e9 lors de la r\u00e9servation.<\/li>\n\n\n\n
      3. Solde :<\/strong>\u00a0Le solde du prix du voyage doit \u00eatre r\u00e9gl\u00e9 au plus tard\u00a045 jours<\/strong>\u00a0avant la date de d\u00e9part. Si la r\u00e9servation intervient moins de 45 jours avant le d\u00e9part, le prix total doit \u00eatre pay\u00e9 imm\u00e9diatement.<\/li>\n\n\n\n
      4. D\u00e9faut de Paiement :<\/strong>\u00a0Le d\u00e9faut de paiement du solde \u00e0 la date convenue est consid\u00e9r\u00e9 comme une annulation de la part du Client et entra\u00eene l’application des frais d’annulation pr\u00e9vus \u00e0 l’Article 6.<\/li>\n<\/ol>\n\n\n\n

        Article 5 – Modification du Contrat par l’Agence<\/strong><\/h3>\n\n\n\n

        L’Agence se r\u00e9serve le droit de modifier unilat\u00e9ralement les termes du contrat avant le d\u00e9part, notamment en cas d’\u00e9v\u00e9nements impr\u00e9vus ou de force majeure (changement des horaires de vol, modification d’h\u00f4tels, etc.). Le Client en sera inform\u00e9 par \u00e9crit dans les meilleurs d\u00e9lais. Si la modification est jug\u00e9e substantielle par le Client (augmentation du prix de plus de 8%, changement d’une destination principale, etc.), celui-ci pourra :<\/p>\n\n\n\n

          \n
        • Accepter la modification.<\/li>\n\n\n\n
        • R\u00e9soudre le contrat et obtenir le remboursement int\u00e9gral des sommes vers\u00e9es.<\/li>\n\n\n\n
        • Accepter un autre voyage propos\u00e9 par l’Agence, de qualit\u00e9 et de prix \u00e9quivalents ou sup\u00e9rieurs (sans suppl\u00e9ment de prix) ou de qualit\u00e9 inf\u00e9rieure (avec remboursement de la diff\u00e9rence).<\/li>\n<\/ul>\n\n\n\n

          Article 6 – Annulation et Modification par le Client<\/strong><\/h3>\n\n\n\n

          Toute annulation ou modification doit \u00eatre notifi\u00e9e par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception \u00e0 l’Agence. Les frais d’annulation sont calcul\u00e9s selon le bar\u00e8me suivant (sauf conditions sp\u00e9cifiques du fournisseur) :<\/p>\n\n\n\n

          D\u00e9lai avant le d\u00e9part<\/td>Frais d’annulation (pourcentage du prix total du voyage)<\/td><\/tr><\/thead>
          Plus de 60 jours<\/td>10% (frais de dossier)<\/td><\/tr>
          De 60 \u00e0 45 jours<\/td>30%<\/td><\/tr>
          De 44 \u00e0 30 jours<\/td>50%<\/td><\/tr>
          De 29 \u00e0 15 jours<\/td>75%<\/td><\/tr>
          Moins de 15 jours ou non-pr\u00e9sentation au d\u00e9part<\/td>100%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

          Exporter vers Sheets<\/p>\n\n\n\n

          Article 7 – Assurances<\/strong><\/h3>\n\n\n\n

          Il est vivement recommand\u00e9 au Client de souscrire une assurance voyage (annulation, assistance, rapatriement, bagages) propos\u00e9e par l’Agence ou par un assureur de son choix. L’Agence ne saurait \u00eatre tenue responsable de tout incident ou dommage non couvert par son assurance Responsabilit\u00e9 Civile Professionnelle.<\/p>\n\n\n\n

          Article 8 – Responsabilit\u00e9<\/strong><\/h3>\n\n\n\n

          L’Agence, en tant qu’organisateur du voyage, est responsable de la bonne ex\u00e9cution des services pr\u00e9vus au contrat. Toutefois, elle ne peut \u00eatre tenue pour responsable des d\u00e9faillances de services dues \u00e0 des tiers, \u00e0 la force majeure, ou \u00e0 la faute <\/p>\n","protected":false},"excerpt":{"rendered":"

          Conditions G\u00e9n\u00e9rales de Vente (CGV) tousennorvege.fr – L’Expertise du Voyage en Norv\u00e8ge Article 1 – Objet et Champ d’Application Les pr\u00e9sentes […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"yoast_head":"\nCGV - 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