{"id":115,"date":"2025-11-19T13:14:45","date_gmt":"2025-11-19T13:14:45","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/sana\/?page_id=115"},"modified":"2025-11-19T13:15:25","modified_gmt":"2025-11-19T13:15:25","slug":"cgv","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/sana\/cgv\/","title":{"rendered":"CGV TOUSENNORGEVE.FR"},"content":{"rendered":"\n

C’est une excellente initiative pour structurer votre agence de voyage !<\/p>\n\n\n\n

\n\n\n\n

\ud83d\udcc4 Conditions G\u00e9n\u00e9rales de Vente (CGV) – TOUS EN NORV\u00c8GE.fr<\/h2>\n\n\n\n

Voici la proposition d\u00e9taill\u00e9e des CGV, r\u00e9dig\u00e9es pour \u00eatre conformes aux obligations l\u00e9gales fran\u00e7aises du Code du Tourisme, sp\u00e9cifiques \u00e0 une agence de voyage sp\u00e9cialis\u00e9e.<\/p>\n\n\n\n

\u26a0\ufe0f Avertissement L\u00e9gal :<\/strong> Ce document est un mod\u00e8le informatif<\/strong>. Il doit imp\u00e9rativement \u00eatre valid\u00e9 par un conseiller juridique sp\u00e9cialis\u00e9 avant toute utilisation commerciale.<\/p>\n\n\n\n

\n\n\n\n

1. Mentions L\u00e9gales de l’Agence<\/h3>\n\n\n\n
\u00c9l\u00e9ment<\/td>D\u00e9tails<\/td><\/tr><\/thead>
D\u00e9nomination Commerciale<\/strong><\/td>TOUS EN NORV\u00c8GE.fr<\/td><\/tr>
Forme Juridique<\/strong><\/td>[SARL\/SAS ou autre]<\/td><\/tr>
Si\u00e8ge Social<\/strong><\/td>[Num\u00e9ro] Rue Malbosc, 34000 Montpellier, France<\/td><\/tr>
Immatriculation Atout France<\/strong><\/td>IM034[XXX] (Num\u00e9ro \u00e0 obtenir et obligatoire)<\/td><\/tr>
Garantie Financi\u00e8re<\/strong><\/td>[Nom de l’organisme de garantie (APST, Groupama, etc.)]<\/td><\/tr>
Assurance RCP<\/strong><\/td>[Nom de l’assureur, Num\u00e9ro de police]<\/td><\/tr>
TVA Intracommunautaire<\/strong><\/td>FR [XX XXX XXX XXX]<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Exporter vers Sheets<\/p>\n\n\n\n

2. Objet et Opposabilit\u00e9<\/h3>\n\n\n\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent la vente de forfaits touristiques, de prestations de voyages sur mesure et de services isol\u00e9s relatifs \u00e0 la Norv\u00e8ge, organis\u00e9s par TOUS EN NORV\u00c8GE.fr<\/strong>. Elles sont conformes au Code du Tourisme (articles L. 211-1 et suivants et R. 211-3 et suivants). La validation de l’inscription par le Client implique l’acceptation sans r\u00e9serve de l’int\u00e9gralit\u00e9 de ces CGV.<\/p>\n\n\n\n

3. Inscription et R\u00e9servation<\/h3>\n\n\n\n

3.1. Modalit\u00e9s de R\u00e9servation<\/h4>\n\n\n\n

Toute r\u00e9servation est consid\u00e9r\u00e9e comme ferme apr\u00e8s :<\/p>\n\n\n\n

    \n
  1. L’acceptation du devis personnalis\u00e9 par le Client.<\/li>\n\n\n\n
  2. La signature du contrat de voyage (ou bon de commande).<\/li>\n\n\n\n
  3. Le versement d’un acompte.<\/li>\n<\/ol>\n\n\n\n

    3.2. Prix et Paiement<\/h4>\n\n\n\n
      \n
    • Prix :<\/strong>\u00a0Les prix sont indiqu\u00e9s en Euros (\u20ac), TTC. Seules les prestations express\u00e9ment mentionn\u00e9es au contrat sont incluses.<\/li>\n\n\n\n
    • Acompte :<\/strong>\u00a0Un acompte repr\u00e9sentant\u00a030%<\/strong>\u00a0du montant total du voyage est exig\u00e9 \u00e0 la r\u00e9servation.<\/li>\n\n\n\n
    • Solde :<\/strong>\u00a0Le solde est d\u00fb au plus tard\u00a045 jours<\/strong>\u00a0avant la date de d\u00e9part. Pour les r\u00e9servations effectu\u00e9es \u00e0 moins de 45 jours du d\u00e9part, la totalit\u00e9 du prix est exigible imm\u00e9diatement.<\/li>\n\n\n\n
    • D\u00e9faut de Paiement :<\/strong>\u00a0En cas de non-paiement du solde \u00e0 la date convenue,\u00a0TOUS EN NORV\u00c8GE.fr<\/strong>\u00a0se r\u00e9serve le droit d’annuler le voyage, les frais d’annulation restant \u00e0 la charge du Client (voir article 4.1).<\/li>\n<\/ul>\n\n\n\n

      4. Modification et Annulation du Fait du Client<\/h3>\n\n\n\n

      Toute demande d’annulation ou de modification doit \u00eatre notifi\u00e9e par \u00e9crit (courrier recommand\u00e9 avec accus\u00e9 de r\u00e9ception ou e-mail confirm\u00e9) \u00e0 l’agence.<\/p>\n\n\n\n

      4.1. Frais d’Annulation<\/h4>\n\n\n\n

      La date de r\u00e9ception de l’\u00e9crit fait foi pour le calcul des frais d’annulation, appliqu\u00e9s sur le prix total du voyage (sauf conditions sp\u00e9cifiques plus strictes des compagnies a\u00e9riennes ou maritimes qui pr\u00e9vaudront) :<\/p>\n\n\n\n

      D\u00e9lai avant la date de d\u00e9part<\/td>Retenue sur le prix total du voyage<\/td><\/tr><\/thead>
      Plus de 60 jours<\/td>Montant de l\u2019acompte vers\u00e9 (soit 30%)<\/td><\/tr>
      De 60 \u00e0 31 jours<\/td>50%<\/td><\/tr>
      De 30 \u00e0 15 jours<\/td>75%<\/td><\/tr>
      Moins de 15 jours ou No-show<\/td>100%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Exporter vers Sheets<\/p>\n\n\n\n

      4.2. Frais de Modification<\/h4>\n\n\n\n

      Toute modification apr\u00e8s confirmation (changement de date, d\u2019h\u00e9bergement, de nom) sera soumise \u00e0 des frais de dossier de 50 \u20ac par personne<\/strong>, en plus des frais \u00e9ventuels factur\u00e9s par les prestataires norv\u00e9giens (h\u00f4tels, transporteurs, etc.).<\/p>\n\n\n\n

      5. Modification ou Annulation du Fait de l’Agence<\/h3>\n\n\n\n

      5.1. Modification du Contrat<\/h4>\n\n\n\n

      Si TOUS EN NORV\u00c8GE.fr<\/strong> est contraint de modifier un \u00e9l\u00e9ment essentiel du contrat avant le d\u00e9part (ex : changement significatif d’horaire, d’itin\u00e9raire, ou de cat\u00e9gorie d’h\u00f4tel), le Client en sera imm\u00e9diatement inform\u00e9. Il pourra alors :<\/p>\n\n\n\n

        \n
      1. Accepter la modification propos\u00e9e.<\/li>\n\n\n\n
      2. Mettre fin au contrat et obtenir le remboursement int\u00e9gral des sommes vers\u00e9es.<\/li>\n<\/ol>\n\n\n\n

        5.2. Annulation<\/h4>\n\n\n\n

        En cas d’annulation du voyage par l’agence, sauf cas de force majeure ou faute du Client, ce dernier recevra le remboursement int\u00e9gral des sommes vers\u00e9es ainsi qu\u2019une indemnit\u00e9 \u00e9gale \u00e0 la p\u00e9nalit\u00e9 qu’il aurait support\u00e9e si l’annulation \u00e9tait de son fait (sauf si l’annulation est due \u00e0 un nombre insuffisant de participants, sp\u00e9cifi\u00e9 au contrat).<\/p>\n\n\n\n

        6. Formalit\u00e9s de Voyage et Assurance<\/h3>\n\n\n\n

        6.1. Formalit\u00e9s<\/h4>\n\n\n\n

        Le Client est responsable de l’obtention et de la validit\u00e9 de ses documents d’identit\u00e9 (passeport, carte d’identit\u00e9) et de ses visas \u00e9ventuels, ainsi que du respect des formalit\u00e9s sanitaires requises pour la Norv\u00e8ge (et les pays de transit).<\/p>\n\n\n\n

        6.2. Assurance<\/h4>\n\n\n\n

        TOUS EN NORV\u00c8GE.fr<\/strong> propose une assurance Multirisques (annulation, assistance, rapatriement). Il est fortement recommand\u00e9 au Client de souscrire une telle assurance. Sans assurance, le Client assume l\u2019int\u00e9gralit\u00e9 des risques et des frais li\u00e9s \u00e0 une annulation ou un incident survenant pendant le voyage.<\/p>\n\n\n\n

        7. Responsabilit\u00e9 et Litiges<\/h3>\n\n\n\n

        TOUS EN NORV\u00c8GE.fr<\/strong> est responsable de la bonne ex\u00e9cution des services pr\u00e9vus au contrat, conform\u00e9ment \u00e0 l\u2019article L. 211-16 du Code du Tourisme.<\/p>\n\n\n\n

        En cas de litige, le Client doit adresser une r\u00e9clamation dans les meilleurs d\u00e9lais \u00e0 l’agence. Apr\u00e8s avoir saisi le service client sans succ\u00e8s, et conform\u00e9ment \u00e0 l’article L. 612-1 du Code de la consommation, le Client peut recourir gratuitement au m\u00e9diateur du tourisme et du voyage (MTV).<\/p>\n\n\n\n

        \n\n\n\n

        Ceci termine la page de Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n

          <\/ol>\n\n\n\n

          <\/p>\n","protected":false},"excerpt":{"rendered":"

          C’est une excellente initiative pour structurer votre agence de voyage ! \ud83d\udcc4 Conditions G\u00e9n\u00e9rales de Vente (CGV) – TOUS EN […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"yoast_head":"\nCGV TOUSENNORGEVE.FR - La Norv\u00e8ge vous invite- Sana<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV TOUSENNORGEVE.FR - La Norv\u00e8ge vous invite- Sana\" \/>\n<meta property=\"og:description\" content=\"C’est une excellente initiative pour structurer votre agence de voyage ! 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