{"id":232,"date":"2025-11-19T14:17:30","date_gmt":"2025-11-19T14:17:30","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/violette\/?page_id=232"},"modified":"2025-11-19T14:17:30","modified_gmt":"2025-11-19T14:17:30","slug":"cgv-condition-generale-de-vente","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/violette\/cgv-condition-generale-de-vente\/","title":{"rendered":"CGV (Condition g\u00e9n\u00e9rale de vente)"},"content":{"rendered":"\n

Commen\u00e7ons par la page incontournable des Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/strong>.<\/p>\n\n\n\n

Ces CGV doivent \u00eatre bas\u00e9es sur le Code du Tourisme fran\u00e7ais<\/strong>, notamment l’article R. 211-3 et suivants (relatifs aux contrats de vente de voyages et de s\u00e9jours). Pour les rendre cr\u00e9dibles, elles devront couvrir les points essentiels comme l’objet du contrat, le prix, les modalit\u00e9s de paiement, les annulations\/modifications, et la responsabilit\u00e9 de l’agence.<\/p>\n\n\n\n

\n\n\n\n

\ud83c\uddeb\ud83c\uddf7 Conditions G\u00e9n\u00e9rales de Vente (CGV) – TOUSENNORVEGE.FR<\/h2>\n\n\n\n

Soci\u00e9t\u00e9 :<\/strong> TOUSENNORVEGE.FR (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab\u00a0l’Agence\u00a0\u00bb) Forme juridique :<\/strong> [\u00c0 compl\u00e9ter, ex: SARL, SAS] Si\u00e8ge social :<\/strong> [Num\u00e9ro] rue Malbosc, 34000 Montpellier, France Immatriculation :<\/strong> Immatriculation au registre des op\u00e9rateurs de voyages et de s\u00e9jours (ATOUT FRANCE) : IM034XXXXXX Garantie financi\u00e8re :<\/strong> [Nom de l’organisme de garantie], [Montant de la garantie] Assurance Responsabilit\u00e9 Civile Professionnelle :<\/strong> [Nom de l’assureur], [Num\u00e9ro de police]<\/p>\n\n\n\n

Article 1 \u2013 Objet et Champ d’Application<\/h3>\n\n\n\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent l’offre et la vente des forfaits touristiques, services de voyage et prestations associ\u00e9es (vols, h\u00e9bergements, excursions, etc.) propos\u00e9es par l’Agence. L’achat de toute prestation implique l’acceptation pleine et enti\u00e8re par le Client des pr\u00e9sentes CGV, r\u00e9gies par les articles R. 211-3 \u00e0 R. 211-11 du Code du Tourisme.<\/p>\n\n\n\n

Article 2 \u2013 Informations Pr\u00e9contractuelles<\/h3>\n\n\n\n

Conform\u00e9ment \u00e0 l\u2019article R. 211-4 du Code du Tourisme, le Client reconna\u00eet avoir \u00e9t\u00e9 inform\u00e9 pr\u00e9alablement \u00e0 la signature du contrat et de mani\u00e8re lisible sur les caract\u00e9ristiques principales des prestations propos\u00e9es, notamment :<\/p>\n\n\n\n

    \n
  • Les destinations, itin\u00e9raires et p\u00e9riodes de s\u00e9jour.<\/li>\n\n\n\n
  • Les moyens, caract\u00e9ristiques et cat\u00e9gories de transport.<\/li>\n\n\n\n
  • Le type d’h\u00e9bergement, sa localisation et sa cat\u00e9gorie.<\/li>\n\n\n\n
  • Le prix total, les taxes et les frais obligatoires.<\/li>\n\n\n\n
  • Les conditions d\u2019annulation et de modification.<\/li>\n<\/ul>\n\n\n\n

    Article 3 \u2013 R\u00e9servation et Paiement<\/h3>\n\n\n\n
      \n
    1. Acompte :<\/strong> Toute r\u00e9servation est ferme \u00e0 la r\u00e9ception d’un acompte repr\u00e9sentant 30% du prix total<\/strong> du voyage, sauf conditions particuli\u00e8res express\u00e9ment mentionn\u00e9es.<\/li>\n\n\n\n
    2. Solde :<\/strong> Le solde du prix doit \u00eatre r\u00e9gl\u00e9 au plus tard 30 jours avant la date de d\u00e9part<\/strong>. Si la r\u00e9servation est effectu\u00e9e moins de 30 jours avant le d\u00e9part, le paiement int\u00e9gral est exig\u00e9.<\/li>\n\n\n\n
    3. D\u00e9faut de paiement :<\/strong> Le d\u00e9faut de paiement du solde \u00e0 la date convenue est consid\u00e9r\u00e9 comme une annulation du fait du Client, et l’Agence appliquera les frais d’annulation pr\u00e9vus \u00e0 l’Article 6.<\/li>\n<\/ol>\n\n\n\n

      Article 4 \u2013 Prix<\/h3>\n\n\n\n

      Les prix sont \u00e9tablis toutes taxes comprises (TTC), en euros (\u20ac), et sont bas\u00e9s sur les tarifs et taux de change en vigueur au moment de l’\u00e9dition du programme. L’Agence se r\u00e9serve le droit de r\u00e9viser ses prix, dans les limites l\u00e9gales, en cas de variation des co\u00fbts du transport (carburant), des redevances et taxes (a\u00e9roports, s\u00e9curit\u00e9) ou des taux de change. Cette r\u00e9vision ne pourra intervenir moins de 30 jours avant le d\u00e9part<\/strong>.<\/p>\n\n\n\n

      Article 5 \u2013 Modifications par l’Agence<\/h3>\n\n\n\n

      Si, avant le d\u00e9part, l’Agence se trouve contrainte d’apporter une modification \u00e0 l’un des \u00e9l\u00e9ments essentiels du contrat, le Client sera averti par \u00e9crit dans les meilleurs d\u00e9lais. Le Client aura le choix :<\/p>\n\n\n\n

        \n
      • Soit d’accepter la modification (un avenant au contrat sera \u00e9tabli).<\/li>\n\n\n\n
      • Soit de r\u00e9silier le contrat sans frais et d’obtenir le remboursement imm\u00e9diat de toutes les sommes vers\u00e9es.<\/li>\n<\/ul>\n\n\n\n

        Article 6 \u2013 Annulation par le Client<\/h3>\n\n\n\n

        Toute annulation doit \u00eatre notifi\u00e9e \u00e0 l’Agence par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. Les frais d’annulation sont calcul\u00e9s selon le bar\u00e8me suivant (sauf conditions sp\u00e9cifiques des prestataires) :<\/p>\n\n\n\n

        D\u00e9lai avant le d\u00e9part<\/td>Frais d’annulation (pourcentage du prix total)<\/td><\/tr><\/thead>
        Plus de 60 jours<\/td>10% (frais de dossier non remboursables)<\/td><\/tr>
        De 60 \u00e0 31 jours<\/td>30%<\/td><\/tr>
        De 30 \u00e0 15 jours<\/td>50%<\/td><\/tr>
        De 14 \u00e0 7 jours<\/td>75%<\/td><\/tr>
        Moins de 7 jours ou non-pr\u00e9sentation<\/td>100%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

        Article 7 \u2013 Responsabilit\u00e9<\/h3>\n\n\n\n

        L’Agence est responsable de la bonne ex\u00e9cution des services pr\u00e9vus au contrat, conform\u00e9ment \u00e0 l’article L. 211-16 du Code du Tourisme. Toutefois, sa responsabilit\u00e9 ne saurait \u00eatre engag\u00e9e en cas de force majeure, du fait d’un tiers \u00e9tranger \u00e0 la fourniture des prestations ou du fait du Client.<\/p>\n\n\n\n

        Article 8 \u2013 Assurance<\/h3>\n\n\n\n

        Il est fortement recommand\u00e9 au Client de souscrire une assurance voyage couvrant les cons\u00e9quences de l’annulation, l’assistance rapatriement et la perte\/vol de bagages. L’Agence propose des contrats d’assurance sp\u00e9cifiques.<\/p>\n\n\n\n

        \n\n\n\n

        <\/h3>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        Commen\u00e7ons par la page incontournable des Conditions G\u00e9n\u00e9rales de Vente (CGV). Ces CGV doivent \u00eatre bas\u00e9es sur le Code du […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-232","page","type-page","status-publish","hentry"],"yoast_head":"\nCGV (Condition g\u00e9n\u00e9rale de vente) - La Ferme des Saveurs-Violette PARDON<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV (Condition g\u00e9n\u00e9rale de vente) - La Ferme des Saveurs-Violette PARDON\" \/>\n<meta property=\"og:description\" content=\"Commen\u00e7ons par la page incontournable des Conditions G\u00e9n\u00e9rales de Vente (CGV). 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