{"id":64,"date":"2025-11-19T14:31:27","date_gmt":"2025-11-19T14:31:27","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/yassine\/?page_id=64"},"modified":"2025-11-19T14:31:27","modified_gmt":"2025-11-19T14:31:27","slug":"%f0%9f%94%92-politique-de-confidentialite-et-de-gestion-des-donnees-personnelles","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/yassine\/%f0%9f%94%92-politique-de-confidentialite-et-de-gestion-des-donnees-personnelles\/","title":{"rendered":"\ud83d\udd12 Politique de Confidentialit\u00e9 et de Gestion des Donn\u00e9es Personnelles"},"content":{"rendered":"\n

Date de derni\u00e8re mise \u00e0 jour :<\/strong> 19 novembre 2025<\/p>\n\n\n\n

L’agence TOUSENNORVEGE.FR<\/strong>, bas\u00e9e Rue Malbosc \u00e0 Montpellier, s’engage \u00e0 prot\u00e9ger la confidentialit\u00e9 et la s\u00e9curit\u00e9 des donn\u00e9es personnelles de ses Clients et des utilisateurs de son site internet. La pr\u00e9sente politique d\u00e9crit comment nous collectons, utilisons et prot\u00e9geons vos donn\u00e9es.<\/p>\n\n\n\n

1. \ud83c\udfaf Responsable du Traitement des Donn\u00e9es<\/h2>\n\n\n\n

Le responsable du traitement des donn\u00e9es personnelles est l’agence :<\/p>\n\n\n\n

    \n
  • TOUSENNORVEGE.FR<\/strong><\/li>\n\n\n\n
  • Si\u00e8ge Social :<\/strong> [Num\u00e9ro et rue] Rue Malbosc, 34000 Montpellier<\/li>\n\n\n\n
  • Contact DPO\/RGPD :<\/strong> dpo@tousennorvege.fr<\/li>\n<\/ul>\n\n\n\n

    2. \ud83d\udcdd Collecte des Donn\u00e9es Personnelles et Finalit\u00e9s<\/h2>\n\n\n\n

    Nous collectons des donn\u00e9es pour des finalit\u00e9s sp\u00e9cifiques et l\u00e9gitimes :<\/p>\n\n\n\n

    Cat\u00e9gorie de Donn\u00e9es<\/strong><\/td>Source de la Collecte<\/strong><\/td>Finalit\u00e9 du Traitement<\/strong><\/td>Base L\u00e9gale (RGPD)<\/strong><\/td><\/tr><\/thead>
    Donn\u00e9es d’Identification<\/strong> (Nom, pr\u00e9nom, adresse, t\u00e9l\u00e9phone, e-mail)<\/td>Formulaires de contact et de r\u00e9servation<\/td>Gestion de la relation client, ex\u00e9cution des contrats de voyage.<\/td>Ex\u00e9cution du contrat de vente.<\/td><\/tr>
    Donn\u00e9es Sensibles<\/strong> (Date de naissance, informations m\u00e9dicales sp\u00e9cifiques, r\u00e9gime alimentaire)<\/td>Bulletin de r\u00e9servation<\/td>N\u00e9cessaire pour l’ex\u00e9cution du contrat (ex: billets d’avion, contraintes h\u00f4teli\u00e8res).<\/td>Consentement explicite du Client.<\/td><\/tr>
    Donn\u00e9es de Paiement<\/strong> (Num\u00e9ro de carte, date d’expiration)<\/td>Plateforme de paiement s\u00e9curis\u00e9e<\/td>Traitement de la transaction financi\u00e8re.<\/td>Ex\u00e9cution du contrat.<\/td><\/tr>
    Donn\u00e9es de Navigation<\/strong> (Adresse IP, pages visit\u00e9es, temps de visite)<\/td>Cookies et outils d’analyse (Google Analytics, etc.)<\/td>Am\u00e9lioration du service et analyse d’audience du site.<\/td>Int\u00e9r\u00eat l\u00e9gitime \/ Consentement (pour les cookies non essentiels).<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    3. \ud83d\udce4 Destinataires des Donn\u00e9es<\/h2>\n\n\n\n

    Vos donn\u00e9es personnelles sont trait\u00e9es en interne par les \u00e9quipes de TOUSENNORVEGE.FR \u00e0 Montpellier.<\/p>\n\n\n\n

    Elles sont \u00e9galement transmises aux destinataires tiers suivants, et uniquement dans le cadre strict de l’ex\u00e9cution de votre voyage :<\/p>\n\n\n\n

      \n
    • Fournisseurs de services norv\u00e9giens :<\/strong> Compagnies a\u00e9riennes (pour l’\u00e9mission des billets), h\u00f4tels, prestataires d’activit\u00e9s (ex: excursions motoneige, guide aurores bor\u00e9ales).<\/li>\n\n\n\n
    • Prestataires techniques :<\/strong> H\u00e9bergeur du site, outil de gestion de la relation client (CRM), prestataire de paiement s\u00e9curis\u00e9.<\/li>\n<\/ul>\n\n\n\n

      4. \ud83c\udf0d Transfert de Donn\u00e9es Hors UE<\/h2>\n\n\n\n

      \u00c9tant donn\u00e9 la nature de nos voyages, vos donn\u00e9es doivent \u00eatre transf\u00e9r\u00e9es vers la Norv\u00e8ge<\/strong>, un pays situ\u00e9 hors de l’Union Europ\u00e9enne mais faisant partie de l’Espace \u00c9conomique Europ\u00e9en (EEE). La Norv\u00e8ge b\u00e9n\u00e9ficie d’une d\u00e9cision d’ad\u00e9quation de la Commission Europ\u00e9enne, garantissant un niveau de protection des donn\u00e9es \u00e9quivalent \u00e0 celui de l’UE.<\/p>\n\n\n\n

      5. \u23f3 Dur\u00e9e de Conservation des Donn\u00e9es<\/h2>\n\n\n\n

      Nous conservons vos donn\u00e9es personnelles uniquement le temps n\u00e9cessaire pour les finalit\u00e9s pour lesquelles elles ont \u00e9t\u00e9 collect\u00e9es :<\/p>\n\n\n\n

        \n
      • Donn\u00e9es de R\u00e9servation :<\/strong> Conserv\u00e9es pendant la dur\u00e9e de la relation contractuelle, puis archiv\u00e9es (10 ans) pour respecter les obligations l\u00e9gales et comptables.<\/li>\n\n\n\n
      • Donn\u00e9es de Prospection (Newsletter) :<\/strong> Conserv\u00e9es tant que la personne ne se d\u00e9sinscrit pas ou pendant une p\u00e9riode maximale de trois ans d’inactivit\u00e9.<\/li>\n\n\n\n
      • Donn\u00e9es de Connexion\/Cookies :<\/strong> Conserv\u00e9es pour une dur\u00e9e maximale de 13 mois.<\/li>\n<\/ul>\n\n\n\n

        6. \ud83d\udee1\ufe0f S\u00e9curit\u00e9<\/h2>\n\n\n\n

        TOUSENNORVEGE.FR met en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es pour garantir un niveau de s\u00e9curit\u00e9 adapt\u00e9 au risque, notamment pour prot\u00e9ger les donn\u00e9es contre la destruction, la perte, l’alt\u00e9ration, la divulgation non autoris\u00e9e ou l’acc\u00e8s non autoris\u00e9.<\/p>\n\n\n\n

        7. \u6a29\u5229 Droits du Client (Conform\u00e9ment au RGPD)<\/h2>\n\n\n\n

        Vous disposez des droits suivants concernant vos donn\u00e9es personnelles :<\/p>\n\n\n\n

          \n
        • Droit d’Acc\u00e8s :<\/strong> Obtenir la confirmation que vos donn\u00e9es sont trait\u00e9es et en obtenir une copie.<\/li>\n\n\n\n
        • Droit de Rectification :<\/strong> Corriger les donn\u00e9es inexactes ou incompl\u00e8tes.<\/li>\n\n\n\n
        • Droit \u00e0 l’Effacement :<\/strong> Demander la suppression de vos donn\u00e9es.<\/li>\n\n\n\n
        • Droit \u00e0 la Limitation du Traitement :<\/strong> Demander de ne plus utiliser certaines de vos donn\u00e9es.<\/li>\n\n\n\n
        • Droit d’Opposition :<\/strong> Vous opposer au traitement de vos donn\u00e9es (notamment pour la prospection).<\/li>\n\n\n\n
        • Droit \u00e0 la Portabilit\u00e9 :<\/strong> R\u00e9cup\u00e9rer les donn\u00e9es que vous nous avez fournies, dans un format structur\u00e9 et lisible par machine.<\/li>\n<\/ul>\n\n\n\n

          Pour exercer ces droits, veuillez contacter le DPO \u00e0 l’adresse dpo@tousennorvege.fr<\/strong>. Nous nous engageons \u00e0 vous r\u00e9pondre dans un d\u00e9lai d’un mois.<\/p>\n\n\n\n

          Si vous estimez, apr\u00e8s nous avoir contact\u00e9s, que vos droits ne sont pas respect\u00e9s, vous pouvez adresser une r\u00e9clamation \u00e0 la CNIL<\/strong> (Commission Nationale de l’Informatique et des Libert\u00e9s).<\/p>\n","protected":false},"excerpt":{"rendered":"

          Date de derni\u00e8re mise \u00e0 jour : 19 novembre 2025 L’agence TOUSENNORVEGE.FR, bas\u00e9e Rue Malbosc \u00e0 Montpellier, s’engage \u00e0 prot\u00e9ger […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-64","page","type-page","status-publish","hentry"],"yoast_head":"\n\ud83d\udd12 Politique de Confidentialit\u00e9 et de Gestion des Donn\u00e9es Personnelles - 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