{"id":84,"date":"2025-11-19T14:30:29","date_gmt":"2025-11-19T14:30:29","guid":{"rendered":"https:\/\/ndrc-montpellier.fr\/wp27\/zakaria\/?page_id=84"},"modified":"2025-11-19T14:30:29","modified_gmt":"2025-11-19T14:30:29","slug":"4-conditions-generales-de-vente-cgv-tousennorvege-fr","status":"publish","type":"page","link":"https:\/\/ndrc-montpellier.fr\/wp27\/zakaria\/4-conditions-generales-de-vente-cgv-tousennorvege-fr\/","title":{"rendered":"4. Conditions G\u00e9n\u00e9rales de Vente (CGV) – TOUSENNORVEGE.FR"},"content":{"rendered":"\n

(Reprise de la page pr\u00e9c\u00e9dente pour que vous ayez l’ensemble du contenu demand\u00e9)<\/em><\/p>\n\n\n\n

Article 1 : Objet et Champ d\u2019Application<\/h3>\n\n\n\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent l\u2019ensemble des prestations de voyages, s\u00e9jours, circuits et services associ\u00e9s propos\u00e9s par la soci\u00e9t\u00e9 TOUSENNORVEGE.FR<\/strong> (ci-apr\u00e8s d\u00e9nomm\u00e9e l\u2019\u00a0\u00bbAgence\u00a0\u00bb), immatricul\u00e9e au registre des op\u00e9rateurs de voyages et de s\u00e9jours.<\/p>\n\n\n\n

Toute inscription ou r\u00e9servation effectu\u00e9e aupr\u00e8s de l’Agence implique l’acceptation sans r\u00e9serve par le client (ci-apr\u00e8s d\u00e9nomm\u00e9 l'\u00a0\u00bbAcheteur\u00a0\u00bb) des pr\u00e9sentes CGV, des conditions particuli\u00e8res mentionn\u00e9es sur le descriptif du voyage, ainsi que de la l\u00e9gislation en vigueur relative \u00e0 la vente de voyages et de s\u00e9jours.<\/p>\n\n\n\n

Article 2 : R\u00e9servation et Confirmation<\/h3>\n\n\n\n
    \n
  1. Inscription :<\/strong> La r\u00e9servation est consid\u00e9r\u00e9e comme ferme et d\u00e9finitive apr\u00e8s la signature du contrat de voyage ou du bulletin d’inscription par l’Acheteur et le versement d’un acompte correspondant \u00e0 30% du prix total<\/strong> du voyage, sauf indication contraire sp\u00e9cifi\u00e9e dans les conditions particuli\u00e8res.<\/li>\n\n\n\n
  2. Solde :<\/strong> Le solde du prix du voyage doit \u00eatre r\u00e9gl\u00e9 au plus tard 30 jours<\/strong> avant la date de d\u00e9part. En cas de r\u00e9servation moins de 30 jours avant le d\u00e9part, le paiement int\u00e9gral est exig\u00e9 imm\u00e9diatement.<\/li>\n\n\n\n
  3. D\u00e9faut de paiement :<\/strong> Le non-paiement du solde \u00e0 la date convenue sera consid\u00e9r\u00e9 comme une annulation du fait de l’Acheteur, entra\u00eenant l’application des frais d’annulation pr\u00e9vus \u00e0 l’Article 6.<\/li>\n<\/ol>\n\n\n\n

    Article 3 : Prix et R\u00e9vision<\/h3>\n\n\n\n
      \n
    1. Prix :<\/strong> Les prix sont indiqu\u00e9s en euros (\u20ac) et incluent les prestations mentionn\u00e9es dans le descriptif du voyage. Ils ne comprennent pas les d\u00e9penses \u00e0 caract\u00e8re personnel, les repas non inclus, les pourboires, les assurances optionnelles, les exc\u00e9dents de bagages, les taxes de s\u00e9jour non incluses ou les frais de visa.<\/li>\n\n\n\n
    2. R\u00e9vision :<\/strong> Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, les prix peuvent \u00eatre r\u00e9vis\u00e9s \u00e0 la hausse ou \u00e0 la baisse en cas de variation des co\u00fbts du transport (carburant, taxes), des redevances et taxes aff\u00e9rentes aux prestations incluses (taxes d’a\u00e9roport, de s\u00e9curit\u00e9) ou des taux de change. Toute variation significative sera notifi\u00e9e \u00e0 l’Acheteur au plus tard 20 jours<\/strong> avant le d\u00e9part.<\/li>\n<\/ol>\n\n\n\n

      Article 4 : Formalit\u00e9s Administratives et Sanitaires<\/h3>\n\n\n\n
        \n
      1. L’Acheteur est tenu de se conformer aux formalit\u00e9s de police, de douane et sanitaires n\u00e9cessaires \u00e0 l’ex\u00e9cution du voyage (passeport, visa, vaccins, etc.). L’Agence fournit des informations g\u00e9n\u00e9rales, mais il incombe \u00e0 l’Acheteur de v\u00e9rifier et d’obtenir les documents n\u00e9cessaires.<\/li>\n\n\n\n
      2. En cas de refus d’embarquement ou d’entr\u00e9e sur le territoire norv\u00e9gien pour d\u00e9faut de documents requis, l’Acheteur ne pourra pr\u00e9tendre \u00e0 aucun remboursement et supportera l’int\u00e9gralit\u00e9 des frais d’annulation.<\/li>\n<\/ol>\n\n\n\n

        Article 5 : Cession du Contrat<\/h3>\n\n\n\n

        L’Acheteur peut c\u00e9der son contrat \u00e0 une personne qui remplit les m\u00eames conditions que lui pour effectuer le voyage, sous r\u00e9serve d’en informer l’Agence par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception au plus tard 7 jours<\/strong> avant le d\u00e9but du voyage. L’Acheteur et le cessionnaire restent solidairement responsables du paiement du solde du prix et des frais suppl\u00e9mentaires \u00e9ventuels occasionn\u00e9s par la cession.<\/p>\n\n\n\n

        Article 6 : Annulation et Modification<\/h3>\n\n\n\n

        6.1. Annulation du fait de l’Acheteur<\/h4>\n\n\n\n

        Toute annulation doit \u00eatre notifi\u00e9e \u00e0 l’Agence par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. La date de r\u00e9ception du courrier fait foi pour le calcul des frais d’annulation. Les frais appliqu\u00e9s sont les suivants (sauf conditions particuli\u00e8res plus restrictives) :<\/p>\n\n\n\n

          \n
        • Plus de 60 jours avant le d\u00e9part : Frais de dossier (150 \u20ac\/personne)<\/strong> + le montant de l’assurance si souscrite.<\/li>\n\n\n\n
        • De 60 \u00e0 31 jours avant le d\u00e9part : 30% du prix total du voyage.<\/strong><\/li>\n\n\n\n
        • De 30 \u00e0 15 jours avant le d\u00e9part : 50% du prix total du voyage.<\/strong><\/li>\n\n\n\n
        • De 14 \u00e0 7 jours avant le d\u00e9part : 75% du prix total du voyage.<\/strong><\/li>\n\n\n\n
        • Moins de 7 jours avant le d\u00e9part ou non-pr\u00e9sentation au d\u00e9part : 100% du prix total du voyage.<\/strong><\/li>\n<\/ul>\n\n\n\n

          6.2. Annulation ou Modification du fait de l’Agence<\/h4>\n\n\n\n

          L’Agence peut \u00eatre amen\u00e9e \u00e0 modifier certains \u00e9l\u00e9ments du voyage avant le d\u00e9part. Si la modification porte sur un \u00e9l\u00e9ment essentiel du contrat, l’Acheteur a le droit d’accepter la modification ou d’annuler sans frais. En cas d’annulation du fait de l’Agence pour des raisons ind\u00e9pendantes de l’Acheteur, celui-ci obtiendra le remboursement int\u00e9gral des sommes vers\u00e9es ou l’acceptation d’un voyage de substitution.<\/p>\n\n\n\n

          Article 7 : Assurances<\/h3>\n\n\n\n

          L’Agence propose des contrats d’assurance voyage optionnels (annulation, assistance, rapatriement, bagages). Il est fortement recommand\u00e9 \u00e0 l’Acheteur de souscrire un contrat d’assurance. Si l’Acheteur ne souscrit pas l’assurance propos\u00e9e, il est r\u00e9put\u00e9 avoir contract\u00e9 une assurance couvrant les risques inh\u00e9rents au voyage.<\/p>\n\n\n\n

          Article 8 : Responsabilit\u00e9<\/h3>\n\n\n\n

          L’Agence est responsable de la bonne ex\u00e9cution des services pr\u00e9vus au contrat, qu’ils soient ex\u00e9cut\u00e9s par elle-m\u00eame ou par d’autres prestataires de services de voyage, sans pr\u00e9judice de son droit de recours contre ceux-ci. L’Agence ne saurait \u00eatre tenue responsable des cons\u00e9quences d’\u00e9v\u00e9nements de force majeure, des faits de tiers \u00e9trangers \u00e0 la fourniture des prestations pr\u00e9vues au contrat, ou d’une faute de l’Acheteur.<\/p>\n\n\n\n

          <\/p>\n","protected":false},"excerpt":{"rendered":"

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